We can be your Computer Support Department!

Since 1996, AztechVision has been providing Southern California's small businesses with large company expertise at affordable overall costs. We know that computer technology is vital for today's business, regardless of size, and we also understand that small businesses face the biggest challenge of finding a reliable service provider. Before AztechVision, business owners and office managers had to hope that their “Computer Guy” would be available when the computers stopped working, or even worse, had to over-pay a full-time computer tech to sit around most of time just in case something went wrong.

Top 10 Reasons to let AztechVision Manage your Computer Systems

1. Better Service: Your team of experts
An individual “Computer Guy”, or even a fulltime technician, only has the knowledge and experience of one single person. Each AztechVision engineer has access to collaborate with our entire staff of certified consultants. This is why AztechVision engineers can recommend better solutions and resolve issues faster than any single consultant. We continuously invest in the education and training of our personnel to make sure that your network is cared for by the best brains in the business.

2. Business-centric technology
Our concern is for your business first, and how technology can help you save and earn money. Each individual business is unique in their computer needs. With our vast business experience in diverse industries including healthcare, financial, entertainment, legal, retail, manufacturing, insurance, and education, we can recommend technology solutions to improve your unique line of business. We are experts in implementing Microsoft Customer Relationship Manager (CRM) to vastly improve sales and customer service processes, abilities, and efficiency.

3. Proactive maintenance versus reactive response
Did you know that most computer emergencies can be prevented from happening in the first place? It's true! Most computer service providers only react to emergencies. As part of our NetManage service, our engineers perform routine, proactive maintenance procedures to seek out potential problems and resolve issues before they become a crisis to your business.

4. Lower overall technology costs
The average salary of a full-time computer technician in California is over $60,000 per year including taxes and benefits. If that technician is doing his or her job correctly, most of the time your system is running fine and your tech is showing up to work with little or nothing to do. AztechVision's clients save thousands of dollars per year by spending money only where needed: routine maintenance and emergency support. With this significant cost savings, our customers have a higher ability to use the dollars they save on technology improvement projects such faster hardware and productivity-increasing software.

5. Available when you need us most
When your computer systems go down, so does your business. Do you know where your “Computer Guy” is? AztechVision's clients enjoy a guaranteed four hour on-site response time in the event of an emergency. In many instances, we'll be able to remotely diagnose and resolve issues, and get your business back up and running in minutes instead of hours or days.

6. The power of our partners
AztechVision has established solid relationships with leading product manufacturers and distributors including Microsoft, Symantec, 3com, Cisco, Ingram Micro and Tech Data. With these partnerships, our engineers can access their top engineers for technical support assistance, and we can offer our clients rock-bottom pricing for all of their hardware and software purchases. For just one example, our relationships with Microsoft and Ingram Micro allows our clients to purchase Microsoft software in payments spread over 3 years, interest free!

7. Eliminate the headache of turnover
Each time your fulltime technician quits, or your current “Computer Guy” finds another job, you need to re-invest your time and money to recruit and train a new person. During the transition, your business may experience a computer outage with no available help who understands how your systems have been set up. We assign a primary engineer and a backup engineer to each and every one of our clients. On top of that, our lead project manager oversees the work of all of our customers. With AztechVision, you'll have three engineers who know everything about your network, all for the price of less than one.

8. Problems fixed before your business suffers
Our exclusive NetWatch system will constantly monitor your most critical devices, such as your firewall and server(s), 24 hours a day, 7 days a week, 365 days a year. Upon the failure of one of these devices, our engineers will be notified instantly, and begin troubleshooting the issue ASAP. If your business hours are Monday-Friday 8 a.m. to 6 p.m., 70% of your computer problems occur when nobody is watching, and your staff will be unaware of any issue until they attempt to begin business the next day.

9. Conduct your business anywhere, anytime
Take advantage of the technologies that you already own. For example, if you have Windows XP Professional and a firewall, you can access your office computer securely from any web browser in the world! Our expert consultants constantly look for ways to maximize your investment in technology.

10. Superior client loyalty
AztechVision is proud to maintain a 95% customer retention rate. During our annual client satisfaction survey, 100% of our clients indicated that they would refer AztechVision to their associates. It's no wonder that 7 out of 10 of our new clients come from enthusiastic referrals from our happy existing customers..

Let us provide a FREE Network Assessment

Thank you for visiting aztechvision.net. If you would like a no cost and no obligation written evaluation of your network, please visit our Free Assessment Page. We look forward to working with you.

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